A grandfather has told how he felt “physically sick” after facial recognition technology resulted in him being wrongly accused of being a thief in a shop.
Ian Clayton, of Chester, said he was told to leave his local Home Bargains store after the technology linked him to a theft, which he said had nothing to do with him.
“I thought I was going to be sick,” he said. “That feeling didn’t go away all day and it didn’t go away the next day.”
A spokesperson for security company Facewatch said Clayton should not have been on the system and his image and “the associated record” had been permanently removed. Home Bargains has been approached for comment.
